Reminder: Consumers Should be on Alert for Fraudulent NCUA Text Messages
ALEXANDRIA, Va. (Sept. 6, 2016) – The National Credit Union Administration has received consumer calls about suspicious text messages claiming to come from the agency.
The messages read: “National Credit Union Administration Alert for (recipient’s phone number). Contact 844-234-5445.” Other fraudulent phone numbers to be alert for are 855-340-1398 and 844-906-0773.
These texts are not communications from NCUA. The agency does not seek personal information through the internet or on the telephone.
Please contact NCUA’s Consumer Assistance Center at 1-800-755-1030 between 8 a.m. and 5 p.m. Eastern if you receive one of these messages. NCUA also recommends contacting your credit union and local law enforcement as well.
You may also contact the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
If you suspect you may have become a victim of identity theft because of this scam, you should immediately contact the three major credit bureaus and request a fraud alert be placed on your credit report: Equifax (888-766-0008), Experian (888-397-3742), and TransUnion (800-680-7289).